Caffe® is a multi user, multi location software for Cargo Industry. This solution is an extremely comprehensive, unmatchable, complete solution for Cargo Agents, which provides total control on operations, accounts and business decisions of a Cargo Agent, with single as well as multiple offices.

The objective of this software is to provide personalized services to the customers irrespective of the size of company, alongside an extremely powerful management of Information Exchange and Operational Control Systems at every stage of operation.

It is complete and integrated solution to manage all activities associated with Customs Clearance and Freight Forwarding activity in India with online connectivity of various offices. The Software has been developed, with the feedback from persons having years of experience in Cargo trade and an aptitude for processing of data and managing activities electronically in order to achieve smooth functioning of an agency broadly covering the following functional areas:

The salient features of CAFFE (Export Air) are as below:

• Manage and monitor each shipment at various stages of processing.
• Recording receiving of various pre-shipment documents
• A unique Alert system which updates the user on current status of shipments based on shipment life cycle defined. These alerts can be mailed directly to the customer.
• Print original Airway Bill (all copies in a single print cycle) directly from registered shipments.
• Subagents and IATA Agent AWB stock maintenance.
• Automatic AWB preparation, printing and accounting.
• Cargo Sales Report (CSR).
• Subagent statement.
• Club multiple HAWBs under one Master AWB.
• Prepare and send Consol Manifest.
• Managing Pickup requests
• Managing warehouse, weight and measurement operations integrated with AWB/HAWB preparation.
• Incentives and Credit note maintenance for Airlines.
• Automatic retrieval of Air freight rate information from database.
• Preparation of freight quotation.
• Storing and retrieval of freight quotation for future reference and accounting.
• Simultaneously working with alternative options of carriers.
• Allocate multiple Airway Bills for a shipment while in process.
• Two-way communication with Airlines and customers through e-mails.
• Flight tracking in real time mode and information feedback.
• Auto retrieve (Track and Trace) and mail flight information to shippers, consignee, buyer etc.
• Complete view of all shipment related information in one docket (S/B, invoice, AWB, Flight info, Invoices etc), at every stage of operation, on a single screen to provide an extremely powerful customer service tool.
• Preparation of Invoices/Debit Note/Credit Note shippers and Sub Agents. (Air Freight, Agency, Services, Others) including to Overseas Agent.
• Exhaustive databases related to ports, carriers, countries air freight rates, flight schedules.
• Maintenance of comprehensive database of addresses, telephone nos., email ids of your key contacts like airlines staff, customers, suppliers etc.
• Single view and tracking of all your Electronic documents related to a job including emails, Scanned copies of invoices documents, letters etc. Just drag your documents to a virtual folder and they will stay tagged to your job/shipment.

The salient features of CAFFE (Export Sea) are as below:

• Manage and monitor each shipment at various stages of processing.
• Specify containers and their seal numbers. A container master available to define any type of container.
• Recording receiving of various pre-shipment documents
• A unique Alert system which updates the user on current status of shipments based on shipment life cycle defined. These alerts can be mailed directly to the customer.
• Print original Airway Bill (all copies in a single print cycle) directly from registered shipments.
• Prepare and print B/L or HBL, virtually one can print any type of B/L for any Shipping Line or NVOCC directly through our system.
• If the length of B/L exceeds one sheet, then it automatically prints on as attached sheet.
• Specify B/L buy and sell Charges for various charge heads.
• Club multiple HBLs under one Master B/L.
• Prepare and send Consol Manifest.
• Prepare and send Shipping Advice to customer.
• Prepare and print various types of Invoices e.g. Services and Freight, Brokerage, Lifting Shifting etc. to including to Shipping Lines, Sub Agents and Overseas Agent.

• Record various details for Import Shipment.
• Maintain various stages of shipment in its life cycle.
• A unique Alert system which updates the user on current status of shipments based on shipment life cycle defined. These alerts can be mailed directly to the customer.
• Keep track of various charges related to a shipment e.g. Freight, Fuel Surcharge, Ex-Works etc.
• Prepare, print and send Cargo Arrival Notice (CAN) to Importer for collection of charges which are linked to Accounts.
• Receive or Send Delivery Order (DO) as the case may be.
• Checks for shipment under Bank Release Order (BRO) and controls issue of DO.
• Overseas Agent’s inward invoice/Credit/Debit Note can be booked into system for each shipment with profit sharing.
• A complete Foreign Remittances module for payment and receipts with RBI and bank covering letters/forms.

1. Complete accounting package to suit specifically the needs of freight forwarding/CHA business with multi location and multi division activity.
2. Managing the accounts of individual profit centers combined with common accounting books.
3. Prepare/ view trial balance/ profit and loss/ balance sheet for individual profit centers as well as entire company.
4. Prepare and print all types of vouchers e.g. Cash/Bank payment/receipts and Journal vouchers.
5. Facility to specify expenses Job/Docket wise.
6. Receipts and payments can be booked against particular invoices with TDS deducted details.
7. Book Trade Bills i.e. related to a particular shipment e.g. Transport or Freight Debit notes.
8. Facility for Non Trade bills where tracking can be had for each item in a bill e.g. stationery items, Telephones etc. with separate recording of Service Tax Charged.
9. Complete Cheque Book Management module for tracking of checks bank wise and also cancelled and post dated cheques.
10. Complete set of accounting reports including receivables, service tax, ageing analysis etc.
11. Bank reconciliation module by actual inputting clearance date from bank.
12. Foreign Remittance module payments and receipts with RBI and bank forms which takes care of gain/loss in exchange amount also.
13. Pending and non delivered shipments report.
14. Job/Docket wise profitability report.
15. Fortnightly AWB posting.
16. Budget and credit limits checking.
17. Merge Data of different Branches in Head Office.
18. Complete Security module for rights of each user to operate a certain part of software.